Opal Technologies

Whats Is BPO ?

BPO is the contracting of a business task to a third party service provider. Back office outsourcing refers to internal business functions like billing or purchasing, while front-office outsourcing includes customer-related services such as technical support, marketing and customer service. The focus in BPO is on reducing transaction costs, optimizing process efficiency and providing size and scale to handle a large volume of transaction processing engagements.

At Outsource2india we offer a range of BPO Services such as, call center services, data entry services, engineering services, finance and accounting services, creative design, web analytics services, healthcare BPO, photo editing services, software development, research and analysis services and a host of other additional services

BPS : Whats New ?

BPO is as old as business itself. Businesses have outsourced their distribution or marketing to third parties for centuries. It is the opening up of the global economy that has catalyzed the growth of BPO to its present stature as a key driver of business competitiveness.

The roadmap for outsourcing success has been laid with:

• Quality processes
• Scalability
• Integration of global markets
• Seamless global delivery of work across borders through the internet